Privacy Policy

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Your Privacy Matters

We have created these policies and procedures for handling customer information to demonstrate our firm commitment to maintaining your privacy. This document discloses our information-gathering and dissemination practices for the www.9thnode.com site and your client hosting account. This privacy statement applies solely to information collected by 9th Node Networks.

Information Collected on our Site

9th Node Networks is the sole owner of the information collected on this site. We will not sell, share or rent this information to others in ways different from what is disclosed in this statement. 9th Node Networks will protect the confidentiality of its customers' information, account information and personal communications to the fullest extent possible and consistent with the law. To protect the loss, misuse, and alteration of information collected from customers, 9th Node Networks has developed and implemented appropriate physical, electronic, and managerial procedures.

Customer Account and Hosting

To provide service to our customers, 9th Node Networks acquires and stores customer communications, as well as information that customers may regard as private or sensitive. Customers provide information such as name, address, and telephone number to 9th Node Networks, in order to establish service. In order to establish and use our service(s), customers also provide credit card information to our third-party payment gateway system (or PayPal if the customer chose them). We create and maintain other information, such as the customer's account status, choice of services, and customer logs in the normal course of providing service.

Information Collection and Use

9th Node Networks may collect information from clients or visitors at several different points:

  • We collect and use your IP address to help diagnose issues with your account or our server, to follow up on reports of misuse of services, to administer our web site, and to maintain aggregate statistics on the use of our site.
  • We use cookies to help identify you and your orders, as well as the referring web site.
  • When visitors use our order form to request information, products, or services, we collect visitor contact information for the purpose of providing information about our company, products, or services.
  • We run contests on our site, in which we ask visitors for contact information. We use contact data from our contests to provide information about our company or services, or to communicate as needed.
  • We use customer and visitor contact information to communicate when necessary, such as providing information about our company or services, or communicating about your account, services or maintenance notifications.
  • This site makes chat rooms, forums, message boards, and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information and exercise caution when deciding to disclose your personal information.
  • Our third-party payment gateway (or PayPal if you chose them as an alternative) collects financial information from our customers who order products or services. Financial information is never distributed to other parties, unless specifically requested by the customer.
  • Only at your request, we may provide third-party services to you or sign you up for the Partner's services (and share your customer information with the Partner). We are not responsible for the privacy practices of such Partners, and you should review such Partners' privacy statements prior to requesting sign up or use of their services.
  • We monitor all connections to our servers, in order to maintain the integrity and security of user data. While we take your privacy very seriously, we may disclose information about your account when 9th Node Networks has a good faith belief that the law requires such disclosure, or to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of 9th Node Networks.

You may opt-out of receiving any future notices or communications by following the opt-out procedures; see the choice/opt-out section below.

Choice/Opt-Out

Our site provides users the opportunity to opt-out of receiving communications from us. To remove your information from our database and avoid receiving future communications, or to no longer receive our service, please send a request via e-mail to [email protected]

If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, please open a trouble ticket through your customer account panel, and one of our customer care consultants will respond as soon as possible.

9th Node Networks reserves the right to modify this policy at any time and without advance notice. Revisions to this policy are effective as soon as they are available on the 9th Node Networks website. You are responsible for regularly reviewing these documents. Continued use of the 9th Node Networks services after any such changes shall constitute your consent to such changes. 9th Node Networks does not assume any obligation to notify you of changes to the privacy policy.